Nikon SLR Cameras

Nikon D3400 Snapbridge reconnect issue?

Nick
19.05.2018
Nick

Hi. I have a Nikon D3400 and the snapbridge iphone pairing works fine the first time I connect my camera to my phone with the snapbridge app. My issue is that lets say I connect my phone to my camera via the snapbridge app the first time and then maybe a few days or weeks later I decide to turn on bluetooth on the camera, and on my iPhone, go into the app to connect them with bluetooth, but the two can't connect. If I go into bluetooth settings on my iphone and see the camera come up and press it while bluetooth is on on the camera, it loads for a minute and says connection unsuccessful. The only fix I have found to this is to forget the camera on the Snapbridge app and on my bluetooth settings, unlink the phone from the cameras bluetooth settings and completely re-pair the devices, which takes a few minutes. My final question is, is there any fix to not needing to completely re-pair the devices, and instead just go on the snapbridge app and have the camera and app reconnect/link and work at any given time? Thanks, and sorry if this doesn't fully make sense as it is a little difficult to explain.

Fauxtonic
19.05.2018
Fauxtonic

I strongly suggest that you first make sure that your D3400 has the latest version of firmware. Next, make certain that all apps are up to date. Next, call Nikon's help line and they will have an expert explain the ins & outs of the Snapbridge software. Snapbridge is not as good as it should be, therefore it's no wonder that people such as yourself are having connectivity issues. It's going to be better in future releases and updates, but for now you're going to have to deal with its shortcomings. In your case, repairing the devices may be your only option unless Nikon has a fix.

Nikon's help line in the US is: 1 (800) 645-6687

keerok
19.05.2018
keerok

Here's how I see it. It's a relatively new technology - wireless connection. Even USB, which is wired, isn't perfect yet. Give them time to work on it. What you can do is call Nikon and complain. The good thing as I see it is that you already found a solution. Just work with it. I know it takes time for your system to get on but if you really want to use that feature, just include the initial downtime to your workflow and adjust your schedule accordingly.

This is the main reason I keep everything as simple as possible when shooting. There are times when technology, even though how promising it may seem, just isn't worth it.