Nikon SLR Cameras

Camera videos lose audio when transferred to laptop?

sic
sic

I've taken some videos with my camera (a Nikon D3100). When I transferred them to my laptop (an Asus… Something) and tried to play them, there was no audio. I tried opening in multiple programs, but it didn't make a difference. I've moved videos from the camera to the laptop before, and it was fine.

I tried a Google search for a solution, and got a few different Nikon- and photography-related forums and help pages. They all say to download an updated codec. I found a rather recently updated one (from September of this year) and attempted to download it. When it began to install, a notification popped up that said a newer codec was detected on my computer, so the installation stopped.

The videos are pretty big files, because they're kind of long. Would that have anything to do with it?

And I'm going to repeat a very important piece of info here: I already tried downloading a codec and it said it was up-to-date. I know someone's going to answer this and just say "Get a new codec." and think they're being incredibly helpful. That sort of thing happens every time I ask a question.

CODEC. UPDATED. ALREADY.

Anyway, thanks in advance.

keerok
keerok

Video length shouldn't be a problem but to confirm this, you can try recording a short 10 second noisy video and see if the sound works in your computer.

If you only want to watch the video, try VLC.

Are you updating the codec from media player? Not all codecs are the same so even if you have the latest version, you should still try another one. Consider downloading self-installing codecs or independent installers. You can force to delete an installed codec from your system at Control Panel-Sounds and Audio devices-Hardware-Properties-Properties. Use GSpot to see what audio codec exactly is used by that video file you are having problem with. Take note that there are two codecs needed for a video file. Sometimes the video works perfectly and the audio doesn't, as in this case, and the media player writes it off as all right.

Other points to consider are hardware specs especially those concerning sound and system memory.