Why won't my pictures upload on my Nikon Transfer?

I have a Nikon s550 digital camera. I got it about two years ago and has been working great, but recently, I tried to upload pictures onto the computer. I plug in my camera and a menu pops up. It says "camera connected" and then is suppose to have a list of programs (I think) and it says "select the program to launch for this action:" Then the camera symbol on the actual Nikon Transfer program shows up. I press the button, and say "start transfer" but after waiting for fifteen minutes, it has yet to upload a single picture.

Transfer manually. Once the computer says "camera connected", you right click Start menu and browse the camera. Copy the photos from the camera, paste them to specified folder in PC and then delete the photos from the camera.